Management.d — Disynergy

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A(n) _______ is a collection of people who work together and coordinate their actions to achieve a wide variety of goals.
Parul’s job is to use planning, organizing, leading, and controlling resources to achieve the goals of her company. Parul is performing the four essential _______ tasks.
Planning in an organization involves
_______ involves encouraging all employees to perform at a high level to help the organization achieve its vision and goals.
Jonas’ company is discussing how it can be more socially responsible. What does social responsibility entail?
_______ is the creation of a new vision for a struggling company using a new approach to planning and organizing to make better use of a company’s resources and allow it to survive and eventually prosper.
Emily is a programmer for ABC Company who is able to work from her home. Emily is considered a(n) ______ worker.
_______ is a management technique that involves giving employees more authority and responsibility over how they perform their work activities.
_______ involves contracting with another company, usually in a low-cost country abroad, to have it perform a work activity the organization previously performed itself.
Because of financial problems in the organization, the top management of an investment bank decides to lower costs and downsize the business by
The _______ theory was introduced in the latter part of the 19th century shortly after the industrial revolution had occurred in Europe and America.
Frederick W. Taylor is best known for defining the techniques of
Administrative management is the study of how to
_______ refers to a system of task and authority relationships that controls how employees use resources to achieve a company’s goals.
_______ is the power to hold workers accountable for their actions and to make decisions about the use of organizational resources.
An example of a company’s standard operating procedure is
In an organization, rules are
_______ refers to the concentration of authority at the top of the organizational chart instead of being distributed throughout the managerial hierarchy.
According to Henri Fayol, esprit de corps refers to
Managers whose attitudes regarding employees are consistent with Theory Y
Max Weber developed the
_______ decisions are routine and based on rules and guidelines.
In the classical model of decision making, managers
Managers must rely on their _______ to make the best decision when faced with uncertainty and ambiguity.
To improve decision-making abilities, managers should
Two separate groups of managers are given a problem to solve, and each group then presents its proposed solution to top management in an attempt to determine the best course of action. This process is called
_______ is a decision maker’s ability to discover original and novel ideas that lead to feasible alternative courses of action.
_______ is a written approach to creative problem solving by a group.
After realizing that members of his rural community regularly drove over 15 miles for a touchless car wash, Ethan took out a small business loan and partnered with a local gas station to provide the service locally. Ethan exhibited traits of a(n)
Building a(n) _______ is not easy and requires that managers change their management assumptions radically.
Highly innovative and creative companies tend to
A(n) _______ is a group of related managerial decisions and actions to help an organization achieve its goals.
The first step in planning for an organization is
Each department within an organization should develop a _______ strategy to outline how the department will improve its ability to perform task-specific activities in ways that add value to the organization’s goods and services.
When situations occur repeatedly, organizations can develop _______ plans to outline policies, rules, and standard operating procedures (SOPs) on how to handle those situations.
A management team considers the organization’s strengths and weaknesses as well as opportunities and threats in its current marketplace. The team is performing a _______ analysis.
An organization consistently invests above the industry average in research and development. As a result, it is able to offer exclusive product features, although product pricing is higher to account for the additional investment. This organization is using a _______ strategy.
_______ is a corporate-level strategy in which a company expands its business operations into a new industry that produces inputs for the company’s products.
In order to cater to local tastes and culinary traditions, a well-known restaurant chain offers customized versions of its menu in different countries. This is an example of a(n) _______ strategy.
_______ is selling to a foreign organization the rights to use a brand name and operating know-how in return for a lump-sum payment and a share of the profits.
Pursuing international expansion through _______ exhibits the most risk and is the most expensive due to the high level of foreign investment required.
The first step of strategy implementation is
_______ plans are useful to control the way employees perform tasks in cases where situations occur repeatedly.
Organizational _______ is/are the formal system of task and job reporting relationships that determine(s) how employees use resources to achieve organizational goals.
_______ is the combination of skills, knowledge, machines, and computers that are used to produce and distribute goods and services.
Task _______ is the degree to which programmed solutions are available to people or functions to solve the problems they encounter.
_______ is the process by which managers decide how to divide tasks into a specific division of labor.
The goal of the job design process is to
_______ is increasing the number of different tasks in a given job by changing the division of labor.
_______ is the degree to which a position requires a worker to use a wide range of knowledge and abilities.
A(n) _______ culture develops an emphasis on close supervision and hierarchical authority.
A large, multidomestic organization recently adopted a geographic structure, with numerous divisions. What mechanism would best increase communication and coordination between divisions in this complex structure?
When designing an organizational structure in a business with high levels of uncertainty, a(n) _______ structure is best.
The _______ component of an HRM system ensures employees have the knowledge and skills needed to perform their jobs effectively now as well as in the future.
_______ includes all the activities managers engage in to develop a pool of qualified candidates for open positions.
_______ is the process by which managers decide the relative qualifications of job applicants and their potential for performing well in a particular job.
_______ is the process used to find people who have not worked for the organization previously.
An organization requires all job applicants to provide details such as their name, age, educational qualifications, and previous work experience. What selection process tool is being used?
A manager attempting to select an employment test that will most accurately assess the applicant’s likely performance on the job is primarily concerned with the _______ of the test.
Before creating training and development programs, managers should perform a _______ to determine which employees require training or development and what type of skills or knowledge they should acquire.
An organization offers a tuition reimbursement program to employees who have demonstrated the ability to take on new responsibilities and challenges. This organization is investing in developing employees through
_______ is the process of a manager sharing evaluation information with a subordinate regarding contributions to the organization, giving the subordinate an opportunity to reflect on the evaluation, and working with the subordinate on a development plan.
_______ appraisals are used by managers to assess employees on what they do on the job.
_______ explains what drives or will drive people to achieve organizational goals and is therefore central to effective management.
If a person is extrinsically motivated, he or she would be driven to
As someone driven by intrinsic motivation, Luca works hard because
Prosocially motivated behavior
_______ proposes that all people seek to satisfy five basic kinds of needs: physiological needs, safety needs, belongingness needs, esteem needs, and self-actualization needs.
In Maslow’s hierarchy, managers must first ensure a person’s _______ needs are fulfilled in order to have a motivated workforce.
According to Herzberg’s theory, _______ needs refer to the nature and challenge of one’s work.
_______ theory considers how managers can ensure that organization members focus their inputs on achieving high performance and accomplishing organizational targets.
Learning theory focuses on
A company is competing with other companies for skilled employees in an extremely competitive environment. To ensure top-rated employees will be motivated to stay and not jump to a competitor, the company should
_______ is the process by which a person exerts influence over others and inspires, motivates, and directs their activities.
_______ are those organization members who establish and implement procedures and processes to ensure smooth functioning and are accountable for goal accomplishment.
A servant leader is most likely to
Legitimate power
To be effective as a manager, one should use coercive power
_______ are the two basic leader behaviors identified by the behavior model of leadership.
_______ models propose that whether a leader who possesses certain traits or performs certain behaviors is effective depends on the situation or context.
According to the path–goal theory, achievement-oriented behaviors
Setting goals and assigning tasks are considered _______ behaviors in the context of path–goal theory.
A high level of _______ may help leaders develop a vision for their organizations, motivate their employees to commit to this vision, and energize them to enthusiastically work to achieve this vision.